How can we help you?
Find answers to common questions or reach out to our support team.
Frequently Asked Questions
How does Medivice work?
Medivice connects doctors and patients through an AI assistant that runs on WhatsApp. Patients can book appointments, ask questions, and get updates through WhatsApp messages, while doctors manage everything through a dedicated dashboard.
Is my data secure?
Yes, we take data security very seriously. All data is encrypted in transit and at rest. We comply with HIPAA and other relevant healthcare data protection regulations.
Do patients need to download an app?
No! Patients simply use WhatsApp, which they likely already have installed. They just message your clinic's WhatsApp number to interact with the AI assistant.
How long does it take to set up?
Your clinic can be live in a few days. We'll help you set up your branded AI assistant and dashboard quickly and easily.
Can I customize the AI assistant?
Yes! The AI assistant can be fully branded for your clinic and customized to handle your specific workflows and patient communication needs.
What languages does Medivice support?
Our AI assistant can communicate in multiple languages. Contact us to learn more about language support for your region.